Shipping policy

Shipping Policy

Thank you for shopping with Velora. We are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time is 7–12 business days depending on your location. Please note that shipping times may vary due to high demand, carrier delays, or customs processing.

Shipping Costs

Shipping rates are calculated at checkout. We may offer free shipping promotions from time to time.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow 2–3 days for tracking updates to appear in the system.

Delays

While we strive to meet all delivery estimates, Velora is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.